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We ordered the Malaga sofa set from eroomservice.com on 10/16/08. Immediately after placing the order I called to inquire if we can expect to receive it by Christmas. We were really hoping to receive our new sofa and loveseat by Christmas. I spoke with Erin and she said that they cannot guarantee delivery before Christmas, but will do absolutely everything in their power to get it to me by Christmas. She also offered a refund if I didn't want to take that chance. We chose to take a chance and keep our order. Then, on December 19th we got a call from eroomservice saying that our sofa set came in from Italy and they offered to ship it to us with their own truck so that we'll have it by Christmas. I honestly did not expect this level of customer service. Oh and best of all, we absolutely love our our new sofa and loveseat. Dealing with room service 360° has been a phenomal experience for us and we would like to wish you continued success in 2009. Keep up the good work.
Edward in Chicago, IL

I must say out of the 26 years I've been on this Earth I've never experienced better customer service than what I got from Steve Shapiro at eRoomService. I had ordered a coffee table, and a few days later I tried moving it. Somehow, after I put it down the base of it cracked and eventually shattered. I contacted Steve and asked him what could be done. Although it wasn't covered under the warranty, Steve said he would reach out to the factory manager overseas to see if he could send a replacement for the base. To my surprise he did. The first time it arrived, it arrived damaged, so Steve had to convince them to make another one and send it again. Finally, it arrived, and best of all Steve was able to do it free of charge. At the end of the day, I avoided having to throw out brand new, expensive coffee table and buying it again, all thanks to Steve from eRoomService! Thanks again Steve
Mark L

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Ultra Simplicity 100% Silk Rug by Henzel #18635
Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel Ultra Simplicity 100% Silk Rug by Henzel

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Price: $3,525.00

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Ultra Simplicity 100% Silk Designer Rug by Henzel



Ultra Simplicity Rug Collection by Henzel is lavish and ultra plush with an alluring shimmer-like velvet impression. Made using 100% Superior Mulberry Silk, the finest silk available, which defines this collection with its esteemed caliber and comfort, Ultra Simplicity Hand Tufted Rug is monochromatic in nature and is available in cassism charcoal, purple, light grey, orange, pink, polluted green, silver and wild bilberry colors.

This is a handmade product. Minor variations, in size and color may occur.

Authorized Henzel dealer



room service 360 is an authorized dealer of authentic Henzel rugs. And with our 30 Day Lowest Price Guarantee and everyday low shipping, you will not find a better price on Henzel rugs anywhere!

Availability: Special Order
Est. delivery: 10 to 14 weeks
Shipping Charges: Free
Designed: Sweden
Made: Hong Kong


Colors may vary from shown depending on your monitor settings
  • Design by Calle Henzel
  • Ultra Simplicity rug collection
  • 100% Mulberry Silk (the finest silk available)
  • Hand tufted
  • Available in 9 colors
  • Available in 5 rectangular, 1 runner, 2 square, 2 round and 3 x-shaped sizes.
  • Special sizes available upon request
  • Rectangular 5' x 8'
  • Rectangular 6' x 9'
  • Rectangular 7' x 10'
  • Rectangular 8' x 10'
  • Rectangular 9' x 12'
  • Round 8' diameter
  • Round 10' diameter
  • Runner 3' x 12'
  • Square 8' x 8'
  • Square 10' x 10'
  • X-rug 6' x 6'
  • X-rug 8' x 8'
  • X-rug 10' x 10'
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