Customer Service

About Us

eRoomService stands for excellence in service, and our definition of excellence is the catalyst behind our continuous and growing success. Unlike our competitors, we choose to base our decisions, selections and overall experience on top notch, customer-centric approach, not on our bottom line. In our world, satisfied customers define us and because of that, our brand, products and services serve as the deciding factor behind countless modern and contemporary interiors in United States and around the world. We know the industry and we know what our customers want and we are committed to fulfilling their ultimate dreams – making a house, feel like home - through a vast selection of quality and unique modern furniture, expert (and free) decorating advice and a personalized shopping experience that delineates the ultimate reward in retail industry - loyalty and returned business. We are proud to serve our customers as they move through the different stages of life and we are even more proud of the fact that most of our customers “will never shop anywhere else”. We are a different kind of store, but different in the best possible way – we care, we treat our customers like we would want to be treated and that is our secret (our mission, our pledge, our common sense and our definition of excellence).   On our website you will find the latest collections from top European contemporary furniture designers, leading Italian furniture manufacturers and many exclusive products. We are also proud and excited to offer our interior design blog as an ongoing resource for design fanatics, curious souls and anyone who is looking to be inspired.   In our showroom we carefully select our products and change them frequently to provide our customers with the best possible mix through which they can envision their room’s décor and their life. This is the reason why many of our customers (thank you all!!!) travel for hours, and some fly to our store. This is the reason why we have earned the privilege to be the starting point for modern living.   Showroom Location eRoomService 710 Rockhill Drive Bensalem, PA 19020 1-888-450-ROOM (7666) sales@eroomservice.com Monday-Thursday: 10:00 AM - 7:00 PM EST Friday-Saturday: 10:00 AM - 6:00 PM EST Sunday: Closed