I really want to thank you guys for an awesome experience. We ordered an Italian leather sectional from eroomservice on 02/06/08. Delivery was estimated to be in 10-14 weeks because it's made to order in Italy. We received our sectional on 03/29/08 (less than 8 weeks). We ordered furniture from many stores before and there was a reason for the delay. Oh, I almost forgot to mention how much we love the actual sectional. I can't thank you enough for the best furniture shopping experience I have ever had.
I would like to comment on the phenomenal service offered by eRoom Service and in particular Steve Shapiro. We had some damage caused by the trucking company that was found after signing for the bed. We talked with Steve and he said that he would fix the problem in a few days. in two days he had his own employee here at my house (18 hour drive) with a new bed which he assembled for us. What more can anyone ask of a company!!
The bedroom set is amazingly beautiful, and everyone who sees it asks where we got it. We proudly tell them the about eRoom service and how great the people are to deal with. JW