| Our goal at room service 360° is to provide 100% customer satisfaction with every single purchase. Below are just a few of the positive customer testimonials we have received from our customers that have purchased designer modern furniture from us. |
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I recieved my bedroom set and cabinets for the living room on 5/6/13. I am so very happy with the quality and the service of this company. I highly recommend this company over any other furniture store in Pennsylvania and I have shopped with many high end furniture boutiques. From the sales team to the delivery men I received superb service. I can't wait to place another order.
Inayah Hart
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I just received a white leather bed, mattress and rug from Room Service and I am thrilled with it. Erin suggested getting a very pale gray leather instead of white to go with the rug and she was right on. The mattress is a dream (literally) come true. The guys who delivered the bed, etc. did a fantastic job putting everything together and suggested placement. Erin has great taste, and I plan to make more purchases with her help.
Ann S.
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I must say out of the 26 years I've been on this Earth I've never experienced better customer service than what I got from Steve Shapiro at eRoomService.
I had ordered a coffee table, and a few days later I tried moving it. Somehow, after I put it down the base of it cracked and eventually shattered.
I contacted Steve and asked him what could be done. Although it wasn't covered under the warranty, Steve said he would reach out to the factory manager overseas to see if he could send a replacement for the base. To my surprise he did. The first time it arrived, it arrived damaged, so Steve had to convince them to make another one and send it again. Finally, it arrived, and best of all Steve was able to do it free of charge.
At the end of the day, I avoided having to throw out brand new, expensive coffee table and buying it again, all thanks to Steve from eRoomService! Thanks again Steve
Mark L
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This is my second time buying from room service 360 and I'm very satisfied. Initially, we bought a wall unit and 2 sofas and this time we bought a stunning dining set. I couldn't have been happier with their customer service and everything we bought from these guys. We'll never buy furniture anywhere else.
Tony in Miami
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Our new sectional and bedroom set was delivered yesterday by room service 360. We are very happy with everything we bought and their service was really great. Thanks guys.
Mrs. Singh
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Just wanted to let you guys know that we absolutely love our new Luxor 903 bedroom set. It's absolutely gorgeous and we love it. All our friends love it too, we couldn't be happier with our purchase. Our new bedroom set was delivered 2 days after we ordered it. It's been just an awesome experience for us shopping at room service 360°. Thanks.
Sandy
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We received our beautiful Cattelan Italia Daytona table & Helena chairs this morning. I can tell you that we are extremely please with our new dining set and truly an excellent delivery service by eroomservice. Their customer service support has been exceptional. Erin was a real pleasure to deal with. Their installers were very professional and did a fantastic job. We will be back when we need more beautiful furniture.
Susan & Steve
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We strongly recommend room service 360°. We purchased a sectional and a wall unit and we are extremely happy with our furniture and their customer service. We dealt with Erin when we placed an order and she called back to follow-up with us after our furniture was delivered. We will definitely be ordering from room service 360° again.
Mandy
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I was very happy with everyone i ever dealt with at eRoom Service especially with Steve!!
Both my husband and I were extremely happy with the customer service we received and would definitely recommended using this company to anyone.
Rosmary
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I would like to let you know that we are very happy with my new Luxor bedroom set bought from room service 360°. Assembly was a bit challenging and we called and our customer service rep was very helpful. He even called back to follow up later in the day to make sure we didn't have anymore questions. We love our new bedroom set and than you very much for great customer service. Pleasure to deal with.
Juan G.
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