Unbelievable customer service and quality of the product. We bought a Mirage dining table and we are very happy with our purchase. Thank you guys!
We love our new Gap Platform Bed, it is so beautiful, sturdy and was surprisingly easy to assemble. We had a few setbacks trying to ship to Canada, but our customer service representative was superb and made it all happen! He was friendly, patient and was true to his word! Thank you!
Kim & Shawn Meadows
I would like to comment on the phenomenal service offered by eRoom Service and in particular Steve Shapiro. We had some damage caused by the trucking company that was found after signing for the bed. We talked with Steve and he said that he would fix the problem in a few days. in two days he had his own employee here at my house (18 hour drive) with a new bed which he assembled for us. What more can anyone ask of a company!!
The bedroom set is amazingly beautiful, and everyone who sees it asks where we got it. We proudly tell them the about eRoom service and how great the people are to deal with. JW
We strongly recommend room service 360°. We purchased a sectional and a wall unit and we are extremely happy with our furniture and their customer service. We dealt with Erin when we placed an order and she called back to follow-up with us after our furniture was delivered. We will definitely be ordering from room service 360° again.
Exception service and exceptional furniture. Steve even opened the store for me when it's typically closed (I came up from Virginia because his store is the only one that carries what I wanted). He worked with me for hours (weeks…months?) and patiently answered all of my questions and even made great suggestions and modifications to the standard product. Everything arrived as scheduled and exceeded expectations. Everything is well designed and well made. And the delivery guys are the most professional I've EVER seen.
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