We received the Blok bed this week and we absolutely love it. Gorgeous bed, great quality and service. I recommend eroomservice to everyone.
Kevin from NY
I just bought a Ludlow modern platform bed. The customer service support was great and the white glove service was amazing! The delivery company was very careful with walls, hardwood floor and really knew how to assemble everything.
I will definitely recommend eroomservice to all my friends here in Miami.
We got our new Gallery wall unit delivered and installed. We couldn't possibly be happier with our new wall unit. It's gorgeous and quality is superb. We will definitely be buying more furniture from room service 360° in the future. Thanks.
Jen & Mike Walters
This is my second time buying from room service 360 and I'm very satisfied. Initially, we bought a wall unit and 2 sofas and this time we bought a stunning dining set. I couldn't have been happier with their customer service and everything we bought from these guys. We'll never buy furniture anywhere else.
Tony in Miami
I must say out of the 26 years I've been on this Earth I've never experienced better customer service than what I got from Steve Shapiro at eRoomService.
I had ordered a coffee table, and a few days later I tried moving it. Somehow, after I put it down the base of it cracked and eventually shattered.
I contacted Steve and asked him what could be done. Although it wasn't covered under the warranty, Steve said he would reach out to the factory manager overseas to see if he could send a replacement for the base. To my surprise he did. The first time it arrived, it arrived damaged, so Steve had to convince them to make another one and send it again. Finally, it arrived, and best of all Steve was able to do it free of charge.
At the end of the day, I avoided having to throw out brand new, expensive coffee table and buying it again, all thanks to Steve from eRoomService! Thanks again Steve